All orders that have been paid before 12.00 pm will be sent to you on the same day. All orders after 12.00 pm will be sent to you on the next day. Orders that made on Friday until Sunday (Weekends) will only be shipped on Monday working day of the following week. We provide delivery to West Malaysia, East Malaysia and Singapore.
BYFANAD.COM will not be held responsible for any delay and damage of shipment done by Poslaju. You may track your parcel whereabouts here by the tracking number provided or you may contact your local Poslaju office or simply call their hotline at 1-300-300-300 directly.
If the addressees are not available at the time of delivery at his/her place, you may require to pick up your items at the nearest Poslaju branches. NO REFUND or EXCHANGE will be given if the parcel is returned to us due uncollected parcels. Additional payments will be needed for new deliveries.